Page tools

• Print this chart
• Print all HMO Ratings charts

Related links

• Language services for commercial HMO members
• DMHC Health Plan Information
• About the HMO Ratings
• What is an HMO?
• How to choose an HMO?
• About the Health Care Quality Report Card

Meeting National
Standards of Care

We compared HMO members' records to a set of national standards for quality of care.

• Asthma Care
• Checking for Cancer
• Chlamydia Screening
• Diabetes Care
• Heart Care
• Maternity Care
• Mental Health Care
• Testing for Cause of Back Pain
• Treating Adults: Getting the Right Care
• Treating Bronchitis with Antibiotics
• Treating Children: Getting the Right Care

Members Rate
Their HMO

We compared how HMO members rate their care and services.

• Doctor Communications
• Getting Doctors and Care
• HMO Customer Service
• Member Complaints

HMO Ratings At-a-Glance 2009 Edition*

Excellent Good Fair Poor	Meeting National Standards of Care	Members Rate Their HMO
Aetna Health of California, Inc.	Two stars	Two stars
Anthem Blue Cross - HMO	Two stars	Two stars
Blue Shield of California - HMO	Three stars	Two stars
CIGNA HMO	Two stars	One star
Health Net of California, Inc.	Three stars	Three stars
Kaiser Permanente - Northern California	Four stars	Three stars
Kaiser Permanente - Southern California	Four stars	Three stars
PacifiCare of California	Three stars	Two stars
Western Health Advantage	Three stars	Three stars

Why isn't my health plan listed?