The California Office of Patient Advocate
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Choosing a Primary Care Doctor

If you do not choose a doctor when you join a plan, the plan usually chooses one for you. However, you can change your doctor if you want. Just call your plan.

Use the worksheet to choose a doctor.

Two white men, 35-45, in an office having a discussion

Marty, 35, interviewed three primary care doctors before choosing one. “I wrote up a list of questions to ask them,” he said. “They all seemed competent, but the last one was able to explain things in a way that I understood, so I picked him.”

More stories.

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Kinds of primary care doctors

Your whole family can see the same doctor, or each person can have a different doctor. There are four kinds of primary care doctors:

  • Family doctors care for family members of all ages.
  • Doctors of internal medicine (internists) care for adults 18 years and older. A gerontologist is an internist who specializes in care of the elderly.
  • Pediatricians care for children and teens.
  • Gynecologists care for women.

Your doctor’s medical group

Your doctor usually belongs to a medical group. This is a group of doctors who have a business together. Health plans often pay the medical group to manage your care and approve referrals.

  • Most medical groups include both primary care doctors and specialists.
  • If your primary care doctor cannot see you, another doctor in the medical group must see you.
  • Most specialists you see are in same medical group. In some plans, you can only see providers in your medical group.
  • Your medical group has agreements with certain hospitals. You will usually go to these hospitals when you need hospital care.
  • If your medical group leaves your health plan, your doctor must make sure that you have care until you find a new doctor.

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